NHTSA Service Bulletin 11013425: 2024 BMW Ce 02
Official manufacturer communication context for 2024 BMW Ce 02, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Low power and top speed reduced at low temperatures. The power reduction is due to low temperature of the drive battery cells. Summary of the available power: Between approx. 32 F to 54 F cell temperature: There will be limited power, the turtle symbol is visible in the instrument cluster until the drive battery has warmed up. Between approx. 14 F to 32 F cell temperature: When starting, only the drive battery with the higher State of Charge (SoC) is activated. As soon as both batteries have the same SoC, the second drive battery is switched on while driving. (As long as the SoC is not the same, the customer continues to drive with only one drive battery.) For approx. below 14 F cell temperature: The vehicle cannot be driven because the drive batteries cannot provide enough electrical current. Note: Activation of the second drive battery at low temperatures has been improved with I level XS01-24-07-525 available with ISTA version 4.52.10 or newer. Charging power: The vehicle cannot be charged at below 32 F cell temperature. (See owners manual.)
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11013425?
Low power and top speed reduced at low temperatures. The power reduction is due to low temperature of the drive battery cells. Summary of the available power: Between approx. 32 F to 54 F cell temperature: There will be limited power, the turtle symbol is visible in the instrument cluster until the drive battery has warmed up. Between approx. 14 F to 32 F cell temperature: When starting, only the drive battery with.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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