NHTSA service bulletin

NHTSA Service Bulletin 11013796: 2024, 2025 Peterbilt 367

Official manufacturer communication context for 2024, 2025 Peterbilt 367, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11013796 summary graphic for 2024, 2025 Peterbilt 367
11013796NHTSA document ID
Manufacturer communicationcommunication type
5affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Peterbilt3672024Ask for service records and run the exact VIN before purchase.
Peterbilt3892024Ask for service records and run the exact VIN before purchase.
Peterbilt5202024, 2025Ask for service records and run the exact VIN before purchase.
Peterbilt5482024Ask for service records and run the exact VIN before purchase.
Peterbilt5672024, 2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11013796?

Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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