NHTSA service bulletin

NHTSA Service Bulletin 11014010: 2009-2024 Harley-davidson Flhtcutg

Official manufacturer communication context for 2009-2024 Harley-davidson Flhtcutg, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11014010 summary graphic for 2009-2024 Harley-davidson Flhtcutg
11014010NHTSA document ID
Technical service bulletincommunication type
7affected product rows
7source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SERVICE BULLETIN M1508 (REV B): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE:To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09,83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. Revision A. Released 1-2-2025. Added section: PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. Added: PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. Revision B. Release 1-3-2025. Added 2025 models. Updated: Motorcycles Affected.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Harley-davidsonFlhtcutg2009-2024Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtcutg Anv2018Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtcutganv2023Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtcutgse2019-2022Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhxxx2010-2012Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlrt2015-2024Ask for service records and run the exact VIN before purchase.
Harley-davidsonFltrt2023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11014010?

SERVICE BULLETIN M1508 (REV B): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE:To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09,83388-09A,83388-09B) that have failed.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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