NHTSA Service Bulletin 11015571: 2021-2025 Mercedes-benz Amg Eqe
Official manufacturer communication context for 2021-2025 Mercedes-benz Amg Eqe, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Complaint If a door is opened, the color of the footwell lamp under the front seats on one of the two sides does not change to white. It may therefore be the case that the rear left footwell lamp is illuminated in white and the rear right footwell lamp is illuminated in blue, as shown in the example picture in the attachment. The right thing would be for the color of the above-mentioned footwell lamp to change to white or to the set ambient light color if the door is opened or closed. Cause Incorrect SCN coding in control unit N10/6 (Front SAM). Remedy Perform SCN coding in control unit N10/6 (Front SAM).
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11015571?
Complaint If a door is opened, the color of the footwell lamp under the front seats on one of the two sides does not change to white. It may therefore be the case that the rear left footwell lamp is illuminated in white and the rear right footwell lamp is illuminated in blue, as shown in the example picture in the attachment. The right thing would be for the color of the above-mentioned footwell lamp to change to.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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