NHTSA service bulletin

NHTSA Service Bulletin 11016897: 2025 Volvo Ex90

Official manufacturer communication context for 2025 Volvo Ex90, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11016897 summary graphic for 2025 Volvo Ex90
11016897NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10309: Washer Fluid on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that the washer fluid system on certain Model Year 2025 EX90 vehicles might not have been assembled correctly. As a result, leakage may occur.
 The corrective action is to check for washer fluid leaks after the washer fluid has been filled at PDS (please refer to the PDF attached to this package for OK and NOT OK examples):
 A total of 353 U.S. and 42 Canadian vehicles are affected by this Delivery Action.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
VolvoEx902025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11016897?

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Delivery Action D10309: Washer Fluid on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that the washer fluid system on certain Model Year 2025 EX90 vehicles might not have been assembled correctly. As a result, leakage may occur.
 The corrective action is to check for.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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