NHTSA service bulletin

NHTSA Service Bulletin 11017119: 2002-2024 Mercedes Benz Amg C43

Official manufacturer communication context for 2002-2024 Mercedes Benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11017119 summary graphic for 2002-2024 Mercedes Benz Amg C43
11017119NHTSA document ID
Manufacturer communicationcommunication type
78affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Traffic Cams Cause Analysis ongoing. Remedy Please track the LI for further updates. Note: Please do not create TIPS cases. Please do not replace any components. HU/Hermes SW update / SCN coding will not fix the issue.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC3002008, 2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC3502008, 2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC632008, 2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC63 Amg2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzG5002002-2008Ask for service records and run the exact VIN before purchase.
Mercedes BenzG552003-2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzG5502009Ask for service records and run the exact VIN before purchase.
Mercedes BenzRedundant C63 Amg2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432016-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C632010-2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2019, 2020, 2021, 2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63s2015, 2016, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452014-2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E432017, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E532019-2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63 S2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63s2014, 2015, 2018, 2019, 2020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg G 552003-2009Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11017119?

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Traffic Cams Cause Analysis ongoing. Remedy Please track the LI for further updates. Note: Please do not create TIPS cases. Please do not replace any components..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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