NHTSA service bulletin

NHTSA Service Bulletin 11018149: Harley-davidson Americana

Official manufacturer communication context for model years not specified Harley-davidson Americana, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11018149 summary graphic for model years not specified Harley-davidson Americana
11018149NHTSA document ID
Technical service bulletincommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SERVICE BULLETIN M1673 (REV B): DIGITAL TECHNICIAN II WINDOWS 7 HARDWARE TERMINATION NOTICE. PURPOSE: Harley-Davidson is requiring all dealers to replace all Digital Technician II (DT II) Panasonic Windows 7 models before May 15th, 2025. After that date, all Windows 7 units will cease to function. Previous communications have outlined the issues requiring laptop replacement such as Windows 7 no longer being supported, compatibility issues with Techlink 3, and aging hardware. Note: Attempting to upgrade your Windows 7 unit to Windows 10 or 11 is not recommended due to reliability concerns. Harley-Davidson does not have loaner units to provide if your Windows 7 laptop ceases to function. Previous communications were sent through H-Dnet.com in December 2019, April 2021, and March 2022. As part of this communication, Harley-Davidson is announcing several options: The Microsoft Surface Pro 10 for Business tablets with a protective case is approved to be used with DT II. The Microsoft Surface Pro 11 for Business with Intel Core and a protective case is approved to be used with DT II. The Microsoft Surface Pro 11 for business with Snapdragon core is NOT compatible with DT II. Note: the tablets are still supplementary and not an equivalent or a replacement for the laptop. REV B. 2025-04-25. Updated communications. Updated: Purpose for Service Bulletin and ORDERING PROCESS FOR MICROSOFT SURFACE PRO 10. REV A. 2025-04-17. Updated communications. * Updated: Purpose for Service Bulletin.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Harley-davidsonAmericanamodel years not specifiedAsk for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11018149?

SERVICE BULLETIN M1673 (REV B): DIGITAL TECHNICIAN II WINDOWS 7 HARDWARE TERMINATION NOTICE. PURPOSE: Harley-Davidson is requiring all dealers to replace all Digital Technician II (DT II) Panasonic Windows 7 models before May 15th, 2025. After that date, all Windows 7 units will cease to function. Previous communications have outlined the issues requiring laptop replacement such as Windows 7 no longer being.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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