NHTSA service bulletin

NHTSA Service Bulletin 11018770: 2025 Ford Expedition

Official manufacturer communication context for 2025 Ford Expedition, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11018770 summary graphic for 2025 Ford Expedition
11018770NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

2025 Expedition XL vehicles will not open or close the power liftgate/tailgate by pressing the button on the key fob. Expedition XL vehicles are designated as Special Service Vehicles (SSV) and the rear liftgate/tailgate power open/close feature is omitted from being operated via the key fob.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordExpedition2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11018770?

2025 Expedition XL vehicles will not open or close the power liftgate/tailgate by pressing the button on the key fob. Expedition XL vehicles are designated as Special Service Vehicles (SSV) and the rear liftgate/tailgate power open/close feature is omitted from being operated via the key fob.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report