NHTSA Service Bulletin 11019698: 2025 Ford Expedition
Official manufacturer communication context for 2025 Ford Expedition, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a seat control switch button is pressed (3L, Center or 3R). This condition may be caused by an obstruction detected during a prior power fold event, triggering a protective lockout. 3rd row seat power fold function may be restored with the following relearn procedure: 1. Start the vehicle and open the tailgate. 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding. 3. Slide the 2nd row seats forward. 4. Press and hold the center 3rd power fold seat control button (located between 3L and 3R) for 1 minute. The seats will begin to move. 5. Continue holding the center button for an additional 5 seconds after the seats have stopped moving. 6. Press the 3L and 3R buttons independently to verify that the seats are folding properly. If the inoperative condition remains, continue with normal diagnostics in Workshop Manual (WSM), Section 501-10C. The Owner's Manual and WSM have been updated with this revised procedure.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11019698?
Some 2025 Expedition/Navigator vehicles equipped with 3rd row power seats may experience an inoperative power fold condition when a seat control switch button is pressed (3L, Center or 3R). This condition may be caused by an obstruction detected during a prior power fold event, triggering a protective lockout. 3rd row seat power fold function may be restored with the following relearn procedure: 1. Start the.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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