NHTSA service bulletin

NHTSA Service Bulletin 11019904: 2023, 2024 Kia Niro

Official manufacturer communication context for 2023, 2024 Kia Niro, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11019904 summary graphic for 2023, 2024 Kia Niro
11019904NHTSA document ID
Service campaigncommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System BMS software logic on certain 2023MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through February 6, 2023. Due to a software issue, the Battery Management System (BMS) may inadvertently overcharge the 12V Lithium battery.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
KiaNiro2023, 2024Ask for service records and run the exact VIN before purchase.
KiaSportage Hybrid2023, 2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11019904?

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System BMS software logic on certain 2023MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through February 6, 2023. Due to.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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