NHTSA service bulletin

NHTSA Service Bulletin 11020118: 2025 Ram 1500

Official manufacturer communication context for 2025 Ram 1500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11020118 summary graphic for 2025 Ram 1500
11020118NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: **No perceptible change when drive mode is selected. Harsh or unstable launches in slippery or off-road conditions. Drive mode operating in incorrect drivetrain configurations.** Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers This bulletin involves reprogramming the TCM with the latest available software.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Ram15002025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11020118?

Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: **No perceptible change when drive mode is selected. Harsh or unstable launches in slippery or off-road conditions. Drive mode operating in incorrect drivetrain configurations.** Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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