NHTSA service bulletin

NHTSA Service Bulletin 11020441: 2022-2025 Volvo S60mhev

Official manufacturer communication context for 2022-2025 Volvo S60mhev, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11020441 summary graphic for 2022-2025 Volvo S60mhev
11020441NHTSA document ID
Manufacturer communicationcommunication type
7affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested.
 Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf.
 If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
VolvoS60mhev2022-2025Ask for service records and run the exact VIN before purchase.
VolvoS90mhev2022-2025Ask for service records and run the exact VIN before purchase.
VolvoV60ccmhev2023, 2024Ask for service records and run the exact VIN before purchase.
VolvoV90ccmhev2022-2025Ask for service records and run the exact VIN before purchase.
VolvoXc40mhev2023, 2024Ask for service records and run the exact VIN before purchase.
VolvoXc60mhev2022-2025Ask for service records and run the exact VIN before purchase.
VolvoXc90mhev2023-2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11020441?

This is a Technical Journal: Coolant Pump Dry Coolant Mix Residue. If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested.
 Sealing improvements have been made to PNs 32382367, 32441161 and 32382368,.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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