NHTSA service bulletin

NHTSA Service Bulletin 11020873: 2022-2025 Mercedes-benz Amg C43

Official manufacturer communication context for 2022-2025 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11020873 summary graphic for 2022-2025 Mercedes-benz Amg C43
11020873NHTSA document ID
Manufacturer communicationcommunication type
18affected product rows
18source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Diverse functional limitations in the vehicle in combination with various warning and fault messages in the instrument cluster display. Cause Communication timeouts mean that communication errors may occur in the on-board electrical system, which can result in various fault messages being displayed in the instrument cluster. This could be down to delayed feedback from the drivetrain control unit (N127) (CPC) to other control units networked to the CAN bus. Information: It may not be possible to attribute any communication errors stored in the control units on the CAN bus to a specific cause. In rare instances, there may be a brief activation of the yellow warning lamp for engine diagnosis or there may be a sporadic delay with the start enable. There may not be any specific fault codes present that indicate a specific component. Remedy Do not replace any components!!! 1. Connect charger (see AR54.10-P-1127WT). Note: An adequate voltage from the on-board electrical system battery must be guaranteed for the entire duration of the work procedure. Otherwise the control units could be damaged if an undervoltage occurs. Information: Observe the operating instructions of the charger. Information: Use the charger to ensure an adequate voltage (at least 12.5 V) from the on-board electrical system battery. 2. Connect diagnostic system (see AD00.00-P-2000-06FR). Note: Always use the latest XENTRY Diagnostics software release. Information: Strict compliance with the operation steps in XENTRY Diagnostics is absolutely essential. 3. Select control unit N127 (CPC) via the direct link using XENTRY Diagnosis. Information: To do so, select the following menu items: Control units view Drive systems N127 - "Powertrain" control unit (CPC). 4. Update software for control unit N127 (CPC) (see AR54.21-P-0014-01Y). Info: To do so, select the following menu items: Adaptations Control unit update Update control unit software. Information: You are then automatically guided through the steps "Update of control unit software" and "SCN coding". Always observe the following operation steps at all times. 5. Disconnect diagnostic device from vehicle (see AD00.00-P-2000-06FR). 6. Disconnect charger from vehicle (see AR54.10-P-1127WT).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S E2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg S 63 E2024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002022-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3502025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 350 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 450 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 450 4matic All-terrain2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 300 4matic2023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 300e2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 500 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 E 4matic2023, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-maybachS 680 4matic2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11020873?

Complaint Diverse functional limitations in the vehicle in combination with various warning and fault messages in the instrument cluster display. Cause Communication timeouts mean that communication errors may occur in the on-board electrical system, which can result in various fault messages being displayed in the instrument cluster. This could be down to delayed feedback from the drivetrain control unit (N127).

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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