NHTSA Service Bulletin 11021509: 2025 Lincoln Navigator
Official manufacturer communication context for 2025 Lincoln Navigator, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Software Update 11 - Center Touch Screen Accessory Protocol Interface Module PHX-25.1.2.4 1 New Features and Enhancements "This software update contains the following key changes: You can now share instant voice feedback directly from your vehicle to help us advance the Lincoln experience. To begin, tap ""Record Feedback"" on the App screen. For safety or service concerns, please contact your retailer or Lincoln Concierge. Available in the U.S. only. You can now easily discover your vehicle's digital features and learn about new or upcoming capabilities right on your screen using the new Quick Tips App. This dedicated learning hub provides up-to-date demos and tutorials. You can now enjoy some fun with the new Arcade Sports Collection app, offering retro multi-player games like shuffleboard and button soccer that you can play using your phone as a controller (with more games planned for the future!). Managing your radio presets is now simpler and more intuitive, making it easier to add or remove your favorite stations. You'll find improved messaging and information related to your vehicle's connected features. You'll notice improvements to the look and feel of the climate controls and other general areas of the user interface."
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11021509?
Software Update 11 - Center Touch Screen Accessory Protocol Interface Module PHX-25.1.2.4 1 New Features and Enhancements "This software update contains the following key changes: You can now share instant voice feedback directly from your vehicle to help us advance the Lincoln experience. To begin, tap ""Record Feedback"" on the App screen. For safety or service concerns, please contact your retailer or Lincoln.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
Get Full Report