NHTSA service bulletin

NHTSA Service Bulletin 11022477: 2025 Rivian R1s

Official manufacturer communication context for 2025 Rivian R1s, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11022477 summary graphic for 2025 Rivian R1s
11022477NHTSA document ID
Warranty program / extensioncommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

FSAM-1635 3-Day SMS Message 1: Urgent Notice from Rivian: Action required for your R1. Our records indicate the 12V battery in your vehicle needs to be replaced immediately to prevent a potential no-start situation. This replacement is critical for your vehicle's reliability and will be performed at no cost to you. Schedule your appointment now by calling: (855) 748-4265 Message 2: [FirstName], this is a reminder from Rivian about the no-cost 12V battery replacement for your R1. Our technicians can complete this warranty service quickly to get you back on the road and avoid a potential no-start situation. Schedule your service now by calling: (855) 748-4265 Message 3: Reminder from Rivian: Service slots to replace the 12V battery on your R1 are filling up. Give us a quick call so that we can perform this warranty service at no cost to you as soon as possible. Schedule immediately: (855) 748-4265

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
RivianR1s2025Ask for service records and run the exact VIN before purchase.
RivianR1t2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11022477?

FSAM-1635 3-Day SMS Message 1: Urgent Notice from Rivian: Action required for your R1. Our records indicate the 12V battery in your vehicle needs to be replaced immediately to prevent a potential no-start situation. This replacement is critical for your vehicle's reliability and will be performed at no cost to you. Schedule your appointment now by calling: (855) 748-4265 Message 2: [FirstName], this is a reminder.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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