NHTSA service bulletin

NHTSA Service Bulletin 11022528: 2022-2025 Mercedes-benz Amg C43

Official manufacturer communication context for 2022-2025 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11022528 summary graphic for 2022-2025 Mercedes-benz Amg C43
11022528NHTSA document ID
Manufacturer communicationcommunication type
12affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Clattering noise from area of hood with steel suspension. Cause Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy Check whether the blue helical spring shim is installed. If NOT present: Install the spring shim. If present: Provide sound/video file with matching noise, verification of no installed spring shim via picture, and open a TIPS case referencing this LI.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S E2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002022-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3502025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 350 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 450 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 450 4matic All-terrain2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 300 4matic2023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 4matic2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11022528?

Complaint Clattering noise from area of hood with steel suspension. Cause Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy Check whether the blue helical spring shim is installed. If NOT present: Install the spring shim. If present: Provide sound/video file with matching noise, verification of no installed spring shim via picture, and open a TIPS case referencing.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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