NHTSA service bulletin

NHTSA Service Bulletin 11023291: 2025 Ford Expedition

Official manufacturer communication context for 2025 Ford Expedition, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11023291 summary graphic for 2025 Ford Expedition
11023291NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat-spotting. Dealers should refer to Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. If Pinpoint Test results conclude that any tires require replacement, replace all four tires on the vehicle with the new factory tire design. The new factory tire design can be identified as Goodyear part number 102224387 / Department of Transportation (DOT) alphanumeric code 1M69B JA3R (this can be found on the tire's sidewall). The previous version of the factory Goodyear tire (DOT 1M69B JA2R) must not be used. Claim actual diagnostic time for steps performed to identify root cause using Pinpoint Test G and labor operation code MT102224SSM. For claiming replacement of all four tires (if required), use labor operation code 1007AD.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordExpedition2025Ask for service records and run the exact VIN before purchase.
LincolnNavigator2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11023291?

Some 2025 Expedition/Navigator vehicles equipped with 24-inch wheels from the factory may experience vibrations felt at highway speeds that have been isolated to the wheel/tire assemblies. This may be due to tire flat-spotting. Dealers should refer to Pinpoint Test G located in the Workshop Manual (WSM), Section 204-04A, for help with diagnosing this condition. If Pinpoint Test results conclude that any tires.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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