NHTSA service bulletin

NHTSA Service Bulletin 11024085: 2022-2024 Lexus Nx Hybrid

Official manufacturer communication context for 2022-2024 Lexus Nx Hybrid, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11024085 summary graphic for 2022-2024 Lexus Nx Hybrid
11024085NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests ownership experience. Lexus is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LexusNx Hybrid2022-2024Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11024085?

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests ownership experience. Lexus is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report