NHTSA service bulletin

NHTSA Service Bulletin 11024399: 2025 Nissan Rogue

Official manufacturer communication context for 2025 Nissan Rogue, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11024399 summary graphic for 2025 Nissan Rogue
11024399NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

*****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service Comm and National Service History Open Campaigns. On affected vehicles, some NissanConnect Services subscribers are unable to access the remote engine start/stop and climate (RES) features via both the mobile app and the web portal. Customers are still able to use the key fob to remotely start their vehicle. To restore NissanConnect Services subscribers RES feature through the mobile app and web portal, your Nissan dealer will reconfigure the Body Control Module (BCM). *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History Open Campaigns I.D. PD175 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate the reconfiguration is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
NissanRogue2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11024399?

*****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service Comm and National Service History Open Campaigns. On affected vehicles, some NissanConnect Services subscribers are unable to access the remote engine start/stop and climate (RES) features via both the mobile app and the web portal. Customers are still able to use the key fob.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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