NHTSA service bulletin

NHTSA Service Bulletin 11025658: 2023 Mercedes-benz Amg Eqe

Official manufacturer communication context for 2023 Mercedes-benz Amg Eqe, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11025658 summary graphic for 2023 Mercedes-benz Amg Eqe
11025658NHTSA document ID
Service campaigncommunication type
9affected product rows
9source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software and coding of the door control units may not correspond to current production specifications. As a result, the side windows may not properly clear the window seals when opening or closing the doors, which could potentially damage the window seals. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will perform an initial start-up of the door control units.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Eqe2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Eqe 4matic+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 350 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 5002023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe 500 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe SUV 350 4matic2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe SUV 350+2023Ask for service records and run the exact VIN before purchase.
Mercedes-benzEqe SUV 500 4matic2023Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11025658?

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software and coding of the door control units may not correspond to current production specifications. As a result, the side windows may not properly clear the window seals when opening or closing the doors, which could potentially damage the window seals. MBUSA will conduct a service campaign. An.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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