NHTSA service bulletin

NHTSA Service Bulletin 11027715: 2023-2026 Ford F-250 Sd

Official manufacturer communication context for 2023-2026 Ford F-250 Sd, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11027715 summary graphic for 2023-2026 Ford F-250 Sd
11027715NHTSA document ID
Manufacturer communicationcommunication type
5affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q2 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordF-250 Sd2024-2026Ask for service records and run the exact VIN before purchase.
FordF-350 Sd2024-2026Ask for service records and run the exact VIN before purchase.
FordF-450 Sd2024-2026Ask for service records and run the exact VIN before purchase.
FordF-550 Sd2024-2026Ask for service records and run the exact VIN before purchase.
FordMustang Mach E2023-2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11027715?

Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report