NHTSA service bulletin

NHTSA Service Bulletin 11028125: 2024-2026 Mazda Mx-5

Official manufacturer communication context for 2024-2026 Mazda Mx-5, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11028125 summary graphic for 2024-2026 Mazda Mx-5
11028125NHTSA document ID
Over-the-air software updatecommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA07_10032 or 7230C2A-NA07_10032). NOTE: If current version is not 7230C1A-NA07_***** or 7230C2A-NA07_*****, this TSB is not applicable. (Ver. 7230C1A-NA07_10032 & 7230C2A-NA07_10032) fixes these software errors (bugs): Improving Wi-Fi security and reliability (Ver. 7230C1A-NA07_10028 & 7230C2A-NA07_10028) fixes these software errors (bugs): The infotainment screen may turn black when SIRIUSXM Satellite Radio is selected. However, the camera images on the center display are not affected, and the back camera is usable. The system may freeze on the disclaimer screen when the engine is started normally after using the remote engine starter. However, the camera images on the center display are not affected, and the back camera is usable. Only Bluetooth connection is established when attempting to connect Android Auto. Air conditioning settings cannot be controlled via Alexa without a CV contract. (Ver. 7230C1A-NA07_10022 & 7230C2A-NA07_10022) fixes these software errors (bugs): Exit information may not be displayed while using navigation. Although the Navigation SD card is removed, a navigation guidance may be displayed in Active Driving Display and/or the center display. A navigation command by voice recognition may display Mazda Connect incorrectly. Pressing the commander may sometimes not display the menu after deleting multiple destinations. The Wi-Fi client menu is unavailable when the in-vehicle communication unit has no signal. The smartphone may not be charged when a smartphone is connected to a USB port while connected to Apple CarPlay wireless connection.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MazdaMx-52024-2026Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11028125?

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA07_10032 or 7230C2A-NA07_10032). NOTE: If current version is not 7230C1A-NA07_***** or 7230C2A-NA07_*****, this TSB is not applicable. (Ver. 7230C1A-NA07_10032 & 7230C2A-NA07_10032) fixes these software errors (bugs): Improving Wi-Fi security and reliability (Ver. 7230C1A-NA07_10028 &.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report