NHTSA service bulletin

NHTSA Service Bulletin 11028627: 2017-2025 Altec Ac45

Official manufacturer communication context for 2017-2025 Altec Ac45, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11028627 summary graphic for 2017-2025 Altec Ac45
11028627NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Altec is committed to providing our customers with reliable products from initial delivery throughout the useful life of the machine. WIKA Mobile Control, formerly Hirschmann, has decided that a defect which relates to motor vehicle safety exists in certain AC45 H/E cranes equipped with an articulating jib. During code review, it was discovered that the AC45 machines had hoists that were incorrectly indexed. Operating under these configurations can cause the crane to exceed its intended limits, leading to equipment damage and increasing the risk of injury or property loss.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecAc452017-2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11028627?

Altec is committed to providing our customers with reliable products from initial delivery throughout the useful life of the machine. WIKA Mobile Control, formerly Hirschmann, has decided that a defect which relates to motor vehicle safety exists in certain AC45 H/E cranes equipped with an articulating jib. During code review, it was discovered that the AC45 machines had hoists that were incorrectly indexed..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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