NHTSA service bulletin

NHTSA Service Bulletin 11028820: 2019-2022 Coachmen Cross Trek

Official manufacturer communication context for 2019-2022 Coachmen Cross Trek, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11028820 summary graphic for 2019-2022 Coachmen Cross Trek
11028820NHTSA document ID
Manufacturer communicationcommunication type
6affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

According to Ford Recall 25V793: "According to Fords records, the remedy software for Safety Recall 20S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in Safety Recall 20S73 may still exist. On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. This may result in elevated temperatures at certain areas of the engine cover surface in the passenger compartment on both driver and passenger sides. Direct and continuous contact with exposed skin at these locations may increase the risk of skin irritation and/or a minor burn.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
CoachmenCross Trek2021Ask for service records and run the exact VIN before purchase.
CoachmenFreelander2021, 2022Ask for service records and run the exact VIN before purchase.
CoachmenLeprechaun2021, 2022Ask for service records and run the exact VIN before purchase.
Forest RiverForester2021Ask for service records and run the exact VIN before purchase.
Forest RiverRockport2019-2022Ask for service records and run the exact VIN before purchase.
Forest RiverSunseeker2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11028820?

According to Ford Recall 25V793: "According to Fords records, the remedy software for Safety Recall 20S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in Safety Recall 20S73 may still exist. On your vehicle, it may be possible that the engine cover insulation does not fully extend.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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