NHTSA service bulletin

NHTSA Service Bulletin 11030119: 2020 Chrysler Pacifica Plug-in Hybrid

Official manufacturer communication context for 2020 Chrysler Pacifica Plug-in Hybrid, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11030119 summary graphic for 2020 Chrysler Pacifica Plug-in Hybrid
11030119NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance.** P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. Customers may also comment on one or more of the following: **Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Engine turns on when requesting cabin heat to turn on. Loss of heat from the engine.** 12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. , Special Tools, LOP and Policy sections, updated Claims Data statements, and an updated Repair Procedure. **This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 22-100, date of issue May 28, 2022. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. **

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ChryslerPacifica Plug-in Hybrid2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11030119?

Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P29BB-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance.** P07B5-00 - Park Pawl Position.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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