NHTSA service bulletin

NHTSA Service Bulletin 11030297: 2020-2026 Mercedes-benz Amg Gle53

Official manufacturer communication context for 2020-2026 Mercedes-benz Amg Gle53, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11030297 summary graphic for 2020-2026 Mercedes-benz Amg Gle53
11030297NHTSA document ID
Manufacturer communicationcommunication type
18affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides feedback that the seat heating has been activated. Cause A26/17 - MBUX multimedia system (Head unit) software Remedy Software E604 (FUP6) corrects the erroneous feedback from the head unit regarding the activation of the seat heating. Important note: The feature "Activation of seat heating via voice control" is only available in vehicles with codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08) Availability: Software FUP6 is planned to be released in Q3 2026. Note: Please do not replace any parts for this concern.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Gle532021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle53 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle53 4matic Coupe2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle53 Coupe2021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S2021-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S 4matic Coupe2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S Coupe2021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 3502020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 350 4matic2021, 2022, 2024, 2025, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 350 4matic Coupe2021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 4502020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 4matic2021, 2022, 2025, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 4matic Coupe2021, 2022, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450e 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 5802020-2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 580 4matic2021, 2022, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 580 4matic Coupe2021, 2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11030297?

Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides feedback that the seat heating has been activated. Cause A26/17 - MBUX multimedia system (Head unit) software Remedy Software E604 (FUP6) corrects the erroneous.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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