NHTSA Service Bulletin 11030626: 2019-2025 Freightliner Sprinter (Vs30)
Official manufacturer communication context for 2019-2025 Freightliner Sprinter (Vs30), with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault codes in the AdBlue (SCR) control unit have been processed and corrected, however fault codes P13DF00 or P300685 remain active and stored. Cause The procedure for resetting the SCR or AdBlue warning message with XENTRY Diagnosis has not been carried out. Note: If AdBlue quality or concentration related fault codes are present, such as P300494, P203B31, or P206B31, complete the applicable diagnostic procedure first. This includes the thaw, mixing drive, and retest requirements in LI49.20-N-080376 and the detailed diagnosis and re-pair steps in LI49.20-N-078838 as applicable. Do not attempt to reset the SCR or AdBlue warning message until the underlying fault condition has been corrected. Remedy Note: Do not replace any parts for an incorrectly executed reset procedure. 1. Connect the battery charger Maintain adequate voltage throughout the procedure per applicable guidance. 2. Connect the diagnostic device Use the latest version of XENTRY Diagnosis and Add-Ons. 3. Reset the SCR or AdBlue warning message using XENTRY Diagnosis Quick test view N118/5 Selective Catalytic Reduction (SCR GEN4) Special processes Reset SCR/AdBlue warning message. Note: Ensure all 5 listed processes are completed successfully, indicated by Actual value: "successfully completed". 4. Complete the disconnect and sleep mode initiation procedure Disconnect XENTRY. Refer to manual AD00.00-D-2000-06TS for the correct procedure to disconnect the diagnostic device from Model 907. Disconnect the Battery Charger Refer to manual AR54.10-D-1127TS for instructions on safely disconnecting the battery charger from Model 907. Turn off the ignition. Remove the key. Lock the vehicle and wait approximately 15 minutes to allow the CAN bus system to enter sleep mode. 5. Post sleep mode vehicle start After the 15-minute waiting period, start the vehicle. Note: The "starts remaining" message will remain on the Instrument Cluster (IC), but the vehicle will not be in the 5mph de-rate mode. 6. Drive for system self-test Drive the vehicle for 5 to 10 miles to enable the SCR system to perform a self-test. Note: During the warning reset process, ensure the outside temperature sensor is reading above 10 degrees Fahrenheit. If not, keep the vehicle inside and repeat the reset. The vehicle may need to be driven to allow NOx sensors and the SCR system to complete their self-test before fault codes can be stored and then cleared. 7. Confirm and erase fault codes Verify warning messages. Ensure relevant fault codes are stored. Erase fault memory if necessary. 8. Disconnect the Diagnostic Device Refer to manual AD00.00-D-2000-06TS for the correct procedure to disconnect the diagnostic device from Model 907. 9. Disconnect the Battery Charger Refer to manual AR54.10-D-1127TS for instructions on safely disconnecting the battery charger from Model 907.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11030626?
Vehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset with fault code P13DF00 or P300685 Complaint SCR or AdBlue warning message cannot be reset. All fault codes in the AdBlue (SCR) control unit have been processed and corrected, however fault codes P13DF00 or P300685 remain active and stored. Cause The procedure for resetting the SCR or AdBlue warning message with XENTRY Diagnosis has not been.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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