NHTSA service bulletin

NHTSA Service Bulletin 11031359: 2023-2026 Mercedes Benz Amg C63 S E

Official manufacturer communication context for 2023-2026 Mercedes Benz Amg C63 S E, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031359 summary graphic for 2023-2026 Mercedes Benz Amg C63 S E
11031359NHTSA document ID
Manufacturer communicationcommunication type
16affected product rows
16source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Engine diagnosis indicator lamp (MIL) lights up. The vehicle starts or charges normally and without any problems. Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. Cause Software in the control unit "N116/5 - DC charge-connection unit (DCCU)". Remedy Update software for N116/5 (DC charging control unit box) and perform SCN coding of N116/5. Once the SCN coding has been updated, the engine diagnosis indicator lamp (MIL) is no longer actuated with this fault code.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzGle 450e 4matic2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E 4matic+2024, 2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S E Performance 4matic+2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E 53 4matic+ Wagon2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S E2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S E 4matic+2025, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S E 4matic+ Coupe2025, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg S 63 E2023-2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE53 E 4matic+2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzE53 E 4matic+ All-terrain2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 350 E 4matic2025, 2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450 E2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 450e 4matic2025Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 E2023, 2024Ask for service records and run the exact VIN before purchase.
Mercedes-benzS 580 E 4matic2023, 2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031359?

Complaint Engine diagnosis indicator lamp (MIL) lights up. The vehicle starts or charges normally and without any problems. Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. Cause Software in the control unit "N116/5 - DC charge-connection.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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