NHTSA Service Bulletin 11031507: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2023, 2024 Mercedes Benz Amg Eqe SUV 4matic
Official manufacturer communication context for 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2023, 2024 Mercedes Benz Amg Eqe SUV 4matic, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Complaint The sliding sunroof glass panel of the panoramic roof reverses during the closing process, either once or multiple times, without an entrapment (antipinch) event being detected. The concern may occur temporarily or repeatedly during normal closing operation. Cause The automatic reversing function of the panoramic roof is overly sensitive due to parameterization in combination with seal counterpressure. This condition can cause the roof to reverse even though no obstruction is present. Remedy Retrofit the vehicle to meet Cleanpoint status Panoramic sliding sunroof glass panel reverses during closing without a pinch event. The retrofit includes: Hardware modification (installation of a cover rail / EPDM lip) Corresponding software update for the panoramic roof control unit The prescribed retrofit steps must be performed in the specified sequence as outlined in this document. 1) Retrofit the EPDM lip onto the rear edge of the panoramic sliding roof panel: Clean the underside of the rear edge of the sliding sunroof panel (marking, Figure 1) (e.g., isopropanol). Subsequently install the cover rail on the underside of the sliding sunroof panel (Figure 2). - Distance from the cover rail to the rear edge of the sliding sunroof panel A = 5 mm - Distance from the cover rail to the right and left edges of the sliding sunroof panel B = 9 mm - Apply firm pressure by hand along the entire bonding surface of the COVER RAIL - The wider flange at the ends of the cover rail (see Figure 3) must point in the direction of travel 2) Submit an XSS Ticket with the following requests to add SA code O75 to the Vehicle Data Card Enter code "O75" (Oscar 75) in Vehicle Documentation System (Vedok): Add the following AO text to KG 78: AO code O75 added as specified in LI77.21-P-075806 (Version 7). 3) Install new software from the panoramic roof control unit (TSSR296, A98, PSD) and teach in the anti-pinch protection again: Connect XENTRY Diagnosis. - always use the current XENTRY Diagnosis software release with all available add-ons. - Strict compliance with the operation steps in XENTRY Diagnosis is absolutely essential! - Ensure adequate power supply to the vehicle's on-board electrical system battery (greater than 12.5 V) using a battery charger. Commission the panoramic roof control unit - To do this, select "A98 control module 'panoramic sliding sunroof' adaptation commissioning Commission the control unit." - Then follow user guidance in XENTRY Diagnosis. Disconnect XENTRY Diagnosis.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 11031507?
Complaint The sliding sunroof glass panel of the panoramic roof reverses during the closing process, either once or multiple times, without an entrapment (antipinch) event being detected. The concern may occur temporarily or repeatedly during normal closing operation. Cause The automatic reversing function of the panoramic roof is overly sensitive due to parameterization in combination with seal counterpressure..
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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