NHTSA service bulletin

NHTSA Service Bulletin 11031586: 2015-2018 Mercedes-benz C 300

Official manufacturer communication context for 2015-2018 Mercedes-benz C 300, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031586 summary graphic for 2015-2018 Mercedes-benz C 300
11031586NHTSA document ID
Warranty program / extensioncommunication type
12affected product rows
12source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This NCU replaces the prior NCU issued on July 30, 2021 and includes an additional population (33) of certain MY 2018 Baumusters covered under this extended warranty. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the low pressure fuel hose that connects to the high pressure fuel pump, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (whichever occurs first) on certain Model Year (MY) 2015-2018* vehicles. This warranty extension includes the replacement of the fuel hose due to potential fuel weeping on the fuel hose at the inlet connection to the high pressure fuel pump. Under certain cold ambient conditions during a cold start of the engine, the low pressure fuel hose at that connection may experience slight fuel weeping. A brief odor maybe perceptible by the occupants, but a safety risk, including the risk of fire, can be ruled out. This extended limited warranty applies to all aforementioned conditions that necessitate the servicing and / or replacement of the fuel hose under the standard warranty terms and conditions. The extended warranty is applicable to the following vehicles, which are flagged on a VIN-level basis in NetStar:

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzC 3002018Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 350 E2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzC3002015-2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzC350e2016, 2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3002018Ask for service records and run the exact VIN before purchase.
Mercedes-benzE3002017Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002018Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3502018Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 350 E2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc3002016, 2017Ask for service records and run the exact VIN before purchase.
Mercedes-benzSlc3002017Ask for service records and run the exact VIN before purchase.
Mercedes-benzSlk3002016Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031586?

This NCU replaces the prior NCU issued on July 30, 2021 and includes an additional population (33) of certain MY 2018 Baumusters covered under this extended warranty. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the low pressure fuel hose that connects to the high pressure fuel pump, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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