NHTSA service bulletin

NHTSA Service Bulletin 11031622: 2013-2015 Mercedes-benz E250

Official manufacturer communication context for 2013-2015 Mercedes-benz E250, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031622 summary graphic for 2013-2015 Mercedes-benz E250
11031622NHTSA document ID
Warranty program / extensioncommunication type
6affected product rows
6source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This NCU replaces the prior NCU issued on August 19, 2022, and removes specific fault codes list. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (MY) vehicles listed below, the particulate matter (PM) sensor could potentially fail and consequently set fault code(s) (DTC) which will activate the malfunction indicator light (MIL). As a result, the warranty for the PM sensor has been extended from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 10 years / 120,000 miles (whichever occurs first). This extended warranty applies to the aforementioned conditions that necessitate the service and/or replacement of the PM sensor under the New Vehicle Limited Warranty terms and conditions. Please be advised that all PM sensors being claimed under this extended warranty must have a quick test uploaded with fault code information and may be audited. All PM sensors found to be functioning properly or without proper documentation will be returned and the claim debited in full. The following damage codes and parts can only be claimed for the replacement of the PM sensor: Damage Code: 14507 PM sensor Parts: A0009050408, A0009051008, A0009051108, A0009051208 (Depending upon engine/model)

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzE2502014, 2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzE3502013Ask for service records and run the exact VIN before purchase.
Mercedes-benzGl3502013-2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlk2502013-2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzMl2502015Ask for service records and run the exact VIN before purchase.
Mercedes-benzMl3502013, 2014Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031622?

This NCU replaces the prior NCU issued on August 19, 2022, and removes specific fault codes list. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (MY) vehicles listed below, the particulate matter (PM) sensor could potentially fail and consequently set fault code(s) (DTC) which will activate the malfunction indicator light (MIL). As a result, the.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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