NHTSA service bulletin

NHTSA Service Bulletin 11031720: 2002-2026 Infiniti Ex35

Official manufacturer communication context for 2002-2026 Infiniti Ex35, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11031720 summary graphic for 2002-2026 Infiniti Ex35
11031720NHTSA document ID
Manufacturer communicationcommunication type
46affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. The VIN Plate/Label (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). The Certification Label (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
InfinitiEx352007-2013Ask for service records and run the exact VIN before purchase.
InfinitiEx372010-2013Ask for service records and run the exact VIN before purchase.
InfinitiFx352002-2013Ask for service records and run the exact VIN before purchase.
InfinitiFx372010-2013Ask for service records and run the exact VIN before purchase.
InfinitiFx452003-2009Ask for service records and run the exact VIN before purchase.
InfinitiFx502009-2013Ask for service records and run the exact VIN before purchase.
InfinitiG202002Ask for service records and run the exact VIN before purchase.
InfinitiG252003-2013Ask for service records and run the exact VIN before purchase.
InfinitiG352002-2013Ask for service records and run the exact VIN before purchase.
InfinitiG35 Coupe2007Ask for service records and run the exact VIN before purchase.
InfinitiG372003-2015Ask for service records and run the exact VIN before purchase.
InfinitiI302002-2004Ask for service records and run the exact VIN before purchase.
InfinitiI352002-2004Ask for service records and run the exact VIN before purchase.
InfinitiJ302002-2009Ask for service records and run the exact VIN before purchase.
InfinitiJx2013Ask for service records and run the exact VIN before purchase.
InfinitiJx352013Ask for service records and run the exact VIN before purchase.
InfinitiM2012Ask for service records and run the exact VIN before purchase.
InfinitiM352002-2010Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11031720?

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement Certification Label or VIN Plate/Label may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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