NHTSA service bulletin

NHTSA Service Bulletin 11032397: 2002-2026 Evobus S 217 Hdh

Official manufacturer communication context for 2002-2026 Evobus S 217 Hdh, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11032397 summary graphic for 2002-2026 Evobus S 217 Hdh
11032397NHTSA document ID
Manufacturer communicationcommunication type
15affected product rows
65/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
EvobusS4172003, 2004Ask for service records and run the exact VIN before purchase.
Mercedes-benzTourrider Business2022-2026Ask for service records and run the exact VIN before purchase.
Mercedes-benzTourrider Premium2022-2026Ask for service records and run the exact VIN before purchase.
SetraS 217 Hdh2002Ask for service records and run the exact VIN before purchase.
SetraS 4072005-2013Ask for service records and run the exact VIN before purchase.
SetraS 407 Cc2021Ask for service records and run the exact VIN before purchase.
SetraS 415 Le2021Ask for service records and run the exact VIN before purchase.
SetraS 4172003-2010Ask for service records and run the exact VIN before purchase.
SetraS 417 Tc2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2021Ask for service records and run the exact VIN before purchase.
SetraS2172002Ask for service records and run the exact VIN before purchase.
SetraS4072012-2019Ask for service records and run the exact VIN before purchase.
SetraS407 Cc2007-2019Ask for service records and run the exact VIN before purchase.
SetraS407 Tc2015Ask for service records and run the exact VIN before purchase.
SetraS4172003-2020Ask for service records and run the exact VIN before purchase.
SetraS417 Tc2007-2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11032397?

This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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