NHTSA service bulletin

NHTSA Service Bulletin 11032753: 2025, 2026 Lincoln Navigator

Official manufacturer communication context for 2025, 2026 Lincoln Navigator, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11032753 summary graphic for 2025, 2026 Lincoln Navigator
11032753NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2025-2026 Navigator vehicles equipped with multi-contour seats (minor feature code BYBAL) may exhibit a condition where the second-row seat does not return to the latched position (under power) after pressing the power return button (located on the outboard side of the seatback). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be caused by an occupant pulling the manual release strap. The manual release strap is intended to be used in emergency situations only where power seat operation is not available. Pulling the manual release strap disengages the pitch motor clutch. To correct the condition, the pitch motor clutch must re-engage with the seating system. Starting with the seat in the rearward position, press the power pitch button once and release it. While the seat is in motion, gently guide the headrest and seatback downward, moving the seat approximately halfway down toward the strikers

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LincolnNavigator2025, 2026Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11032753?

Some 2025-2026 Navigator vehicles equipped with multi-contour seats (minor feature code BYBAL) may exhibit a condition where the second-row seat does not return to the latched position (under power) after pressing the power return button (located on the outboard side of the seatback). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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