NHTSA service bulletin

NHTSA Service Bulletin 11032802: 2025 Altec At-m/p/s Series

Official manufacturer communication context for 2025 Altec At-m/p/s Series, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11032802 summary graphic for 2025 Altec At-m/p/s Series
11032802NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

FCA USA has decided that certain 2025-2026 model year (DT) Ram 1500 Pickup, (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and 2025-2026 model year (DP) Ram 4500/5500 Cab Chassis that are equipped with Altec equipment fail to comply with various federal motor vehicle safety standards. The 3.5" Instrument Panel Cluster (IPC) on your vehicle may contain software that causes the cluster to be inoperative at startup and while driving. Failure to display critical safety information, such as the BRAKE, Electronic Stability Control (ESC), and Tire Pressure Monitoring System (TPMS) warning lights and gear selection indicator, can increase the risk of a crash without warning.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecAt-m/p/s Series2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11032802?

FCA USA has decided that certain 2025-2026 model year (DT) Ram 1500 Pickup, (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and 2025-2026 model year (DP) Ram 4500/5500 Cab Chassis that are equipped with Altec equipment fail to comply with various federal motor vehicle safety standards. The 3.5" Instrument Panel Cluster (IPC) on your vehicle may contain software that causes the cluster to be.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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