NHTSA service bulletin

NHTSA Service Bulletin 11033323: 2025 Chrysler Pacifica Plug-in Hybrid

Official manufacturer communication context for 2025 Chrysler Pacifica Plug-in Hybrid, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 11033323 summary graphic for 2025 Chrysler Pacifica Plug-in Hybrid
11033323NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P16F0-00 - SPI Comm Hardware Fault. P16F1-00 - Internal SPI Communication. Customers may experience the following: Vehicle does not start / engine does not crank. Extended engine cranking time when starting the vehicle. Clunk noise heard while the vehicle is moving. Transmission fluid is leaking and may prohibit vehicle movement. Vehicle does not move when shifted into Drive or Reverse gear. Loss of heat from the engine. Vehicle may lose propulsion capability upon entering Ready Mode. Vehicle may lose propulsion while driving in electric mode. Prior to that, a warning message will appear in the cluster informing them to stop safely because the vehicle will be shutting down soon. After shutting down, the vehicle may not be able to start again. Failure may occur between driving cycles and may not start after trying to turn it on for the first time during a day. This bulletin involves reprogramming the **HCP and then the AHCP** with the latest available software.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ChryslerPacifica Plug-in Hybrid2025Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 11033323?

Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0E15-00 - Hybrid-EV Battery Pack Coolant Heater A Control Performance. P16F0-00 - SPI Comm Hardware Fault. P16F1-00 - Internal SPI Communication. Customers.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report