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2017 Ford Explorer: Recalls, Complaints & Safety Ratings

13Safety recalls
1,657Owner complaints
5★NHTSA overall
Quick answer

The 2017 Ford Explorer has 13 open NHTSA safety recalls and 1,657 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2017 Ford Explorer has 13 open safety recalls and 1,657 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Explorer had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

1

SEATS

Campaign 19V651000 · 11/09/2019

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

RiskOccupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
RemedyFord will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
2

SUSPENSION:REAR

Campaign 19V435000 · 10/06/2019

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

RiskA fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
RemedyFord will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
3

WHEELS:HUB

Campaign 17E048000 · 28/08/2017

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

RiskA loss of the wheel or wheel end can increase the risk of a crash.
RemedyFord will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
4

STEERING

Campaign 17V530000 · 28/08/2017

Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

RiskIf the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
RemedyFord will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
5

SEATS:FRONT ASSEMBLY:RECLINER

Campaign 17V332000 · 22/05/2017

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

RiskIf the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
RemedyFord will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
6

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Campaign 16V925000 · 22/12/2016

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

RiskAn oil leak, in the presence of an ignition source, increases the risk of a fire.
RemedyFord will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
7

STRUCTURE:BODY

Campaign 21V316000 · 05/05/2021

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

RiskA detached roof rail cover can create a road hazard, increasing the risk of a crash.
RemedyDealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
8

SUSPENSION:REAR

Campaign 21V537000 · 15/07/2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

RiskA rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
RemedyDealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
9

SUSPENSION:REAR

Campaign 20V675000 · 12/03/2021

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

RiskA rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
RemedyFord will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
10

STRUCTURE:BODY:ROOF AND PILLARS

Campaign 24V031000 · 19/01/2024

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

RiskA detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
RemedyDealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
11

STRUCTURE:BODY

Campaign 25V347000 · 23/05/2025

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

RiskDoor trim that detaches while driving can create a road hazard, increasing the risk of a crash.
RemedyThe remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
12

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Campaign 25V685000 · 10/10/2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

RiskAn electrical short circuit can increase the risk of a fire.
RemedyOwners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

What owners complain about

The systems 2017 Ford Explorer owners report most often to federal regulators:

Structure639
Unknown Or Other366
Engine234
Power Train120
Electrical System89
Engine And Engine Cooling76

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★★

Frequently asked questions

Does the 2017 Ford Explorer have any recalls?

Yes. The 2017 Ford Explorer has 13 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2017 Ford Explorer owners report?

Owners have filed 1,657 complaints with the NHTSA for the 2017 Ford Explorer, most often about the structure, unknown or other, engine.

How do I check a specific Explorer's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2017 Ford Explorer

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

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