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2020 Ford Fusion: Recalls, Complaints & Safety Ratings

3Safety recalls
178Owner complaints
5★NHTSA overall
Quick answer

The 2020 Ford Fusion has 3 NHTSA safety recall campaigns and 178 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

2020 Ford Fusion safety record graphic showing 3 recalls, 178 owner complaints and 5-star overall NHTSA rating.
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2020 Ford Fusion pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed September 2026 · sourced from NHTSA

The 2020 Ford Fusion has 3 safety recall campaigns and 178 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Fusion had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

1

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Campaign 23V440000 · 23/06/2023

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

RiskA damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
RemedyOwners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
2

BACK OVER PREVENTION:SOFTWARE

Campaign 25V442000 · 27/06/2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

RiskA rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
RemedyDealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
3

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Campaign 25V685000 · 10/10/2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

RiskAn electrical short circuit can increase the risk of a fire.
RemedyOwners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

What owners complain about

The systems 2020 Ford Fusion owners report most often to federal regulators:

Power Train66
Engine49
Electrical System37
Unknown Or Other26
Steering12
Fuel11

NHTSA crash-test ratings

Frontal crash★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★★

Frequently asked questions

Does the 2020 Ford Fusion have any recalls?

Yes. The 2020 Ford Fusion has 3 NHTSA recall campaigns associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2020 Ford Fusion owners report?

Owners have filed 178 complaints with the NHTSA for the 2020 Ford Fusion, most often about the power train, engine, electrical system.

How do I check a specific Fusion's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Ford Fusion

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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