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2020 Jeep Grand Cherokee: Recalls, Complaints & Safety Ratings

3Safety recalls
221Owner complaints
5★NHTSA overall
Quick answer

The 2020 Jeep Grand Cherokee has 3 open NHTSA safety recalls and 221 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2020 Jeep Grand Cherokee has 3 open safety recalls and 221 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Grand Cherokee had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

1

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign 20V191000 · 10/09/2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

RiskThe lingering rearview image can distract the driver, increasing the risk of a crash.
RemedyChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Campaign 22V406000 · 09/06/2022

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

RiskFuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
RemedyDealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
3

ENGINE AND ENGINE COOLING

Campaign 23V411000 · 08/06/2023

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

RiskAn engine stall can increase the risk of a crash.
RemedyDealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

What owners complain about

The systems 2020 Jeep Grand Cherokee owners report most often to federal regulators:

Electrical System66
Unknown Or Other55
Engine47
Power Train38
Fuel16
Propulsion System16

NHTSA crash-test ratings

Frontal crash★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★★

Frequently asked questions

Does the 2020 Jeep Grand Cherokee have any recalls?

Yes. The 2020 Jeep Grand Cherokee has 3 NHTSA recall campaigns. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2020 Jeep Grand Cherokee owners report?

Owners have filed 221 complaints with the NHTSA for the 2020 Jeep Grand Cherokee, most often about the electrical system, unknown or other, engine.

How do I check a specific Grand Cherokee's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Jeep Grand Cherokee

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

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