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2020 Kia Sorento: Recalls, Complaints & Safety Ratings

1Safety recalls
134Owner complaints
5★NHTSA overall
Quick answer

The 2020 Kia Sorento has 1 NHTSA safety recall campaign and 134 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

2020 Kia Sorento safety record graphic showing 1 recalls, 134 owner complaints and 5-star overall NHTSA rating.
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2020 Kia Sorento pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed September 2026 · sourced from NHTSA

The 2020 Kia Sorento has 1 safety recall campaign and 134 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Sorento had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

1

TRAILER HITCHES

Campaign 22V703000 · 19/09/2022

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

RiskA fire while parked or driving can increase the risk of injury.
RemedyOwners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

What owners complain about

The systems 2020 Kia Sorento owners report most often to federal regulators:

Engine64
Unknown Or Other24
Electrical System19
Power Train18
Fuel9
Propulsion System9

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★
Overall★★★★★

Frequently asked questions

Does the 2020 Kia Sorento have any recalls?

Yes. The 2020 Kia Sorento has 1 NHTSA recall campaign associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2020 Kia Sorento owners report?

Owners have filed 134 complaints with the NHTSA for the 2020 Kia Sorento, most often about the engine, unknown or other, electrical system.

How do I check a specific Sorento's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Kia Sorento

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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