What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

2020 Kia Sorento Recalls, Complaints & Safety Ratings

2020 Kia Sorento: Recalls, Complaints & Safety Ratings

1Safety recalls

128Owner complaints

5★NHTSA overall

Quick answer

The 2020 Kia Sorento has 1 open NHTSA safety recall and 128 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Recall repairs are free at a franchised dealer. Check a specific VIN to confirm whether the work was done and to verify mileage and title.

Safety record reviewed June 2026 · sourced from NHTSA

The 2020 Kia Sorento has 1 open safety recall and 128 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public safety record. To see whether a specific Sorento had its recalls repaired and how its mileage and title check out, run that car's VIN.

Safety recalls

TRAILER HITCHES

Campaign 22V703000 · 19/09/2022

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

RiskA fire while parked or driving can increase the risk of injury.

RemedyOwners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

What owners complain about

The systems 2020 Kia Sorento owners report most often to federal regulators:

Engine63

Unknown Or Other23

Electrical System18

Power Train17

Fuel9

Propulsion System9

NHTSA crash-test ratings

Frontal crash★★★★★

Side crash★★★★★

Rollover★★★★★

Overall★★★★★

Frequently asked questions

Does the 2020 Kia Sorento have any recalls?

Yes. The 2020 Kia Sorento has 1 NHTSA recall campaign. Recall repairs are free at a franchised dealer. Check your specific VIN to see whether the work was completed.

What problems do 2020 Kia Sorento owners report?

Owners have filed 128 complaints with the NHTSA for the 2020 Kia Sorento, most often about the engine, unknown or other, electrical system.

How do I check a specific Sorento's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Kia Sorento

This page covers the model. For one exact car, run its 17-character VIN to confirm its recalls, mileage and title.

Check a VIN