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2020 Volkswagen Jetta: Recalls, Complaints & Safety Ratings

6Safety recalls
54Owner complaints
5★NHTSA overall
Quick answer

The 2020 Volkswagen Jetta has 6 NHTSA safety recall campaigns and 54 owner complaints on file, with an overall 5-star NHTSA crash-test rating. Check a specific VIN to confirm whether recalls apply, whether repairs were completed, and what to verify before you buy.

2020 Volkswagen Jetta safety record graphic showing 6 recalls, 54 owner complaints and 5-star overall NHTSA rating.
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2020 Volkswagen Jetta pages show model-level safety data. A Carchieve VIN report checks the exact car before you buy.

Safety record reviewed October 2026 · sourced from NHTSA

The 2020 Volkswagen Jetta has 6 safety recall campaigns and 54 owner complaints on file with the National Highway Traffic Safety Administration, and it earned an overall 5-star NHTSA crash-test rating. Below is the public model-level safety record. To see whether a specific Jetta had applicable recalls repaired and what its decoded VIN says, run that car's VIN.

Safety recalls

1

SEATS

Campaign 20V505000 · 26/08/2020

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

RiskIn the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
RemedyVolkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
2

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Campaign 21V492000 · 30/06/2021

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

RiskIncorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
RemedyDealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
3

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Campaign 20V359000 · 17/06/2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

RiskIf a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
RemedyVolkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
4

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Campaign 22V815000 · 31/10/2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

RiskAn undetected sudden loss of pressure in all four tires increases the risk of a crash.
RemedyDealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
5

ELECTRICAL SYSTEM:IGNITION:SWITCH

Campaign 23V604000 · 30/08/2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

RiskIgnition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
RemedyDealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
6

FUEL SYSTEM, GASOLINE

Campaign 24V110000 · 14/02/2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

RiskA fuel leak in the presence of an ignition source increases the risk of a fire.
RemedyDealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

What owners complain about

The systems 2020 Volkswagen Jetta owners report most often to federal regulators:

Electrical System17
Unknown Or Other13
Engine12
Service Brakes7
Power Train7
Fuel5

NHTSA crash-test ratings

Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Overall★★★★★

Frequently asked questions

Does the 2020 Volkswagen Jetta have any recalls?

Yes. The 2020 Volkswagen Jetta has 6 NHTSA recall campaigns associated with this model year. Recall repairs are free at a franchised dealer when the exact VIN is affected. Check your specific VIN to confirm applicability and completion.

What problems do 2020 Volkswagen Jetta owners report?

Owners have filed 54 complaints with the NHTSA for the 2020 Volkswagen Jetta, most often about the electrical system, unknown or other, engine.

How do I check a specific Jetta's history?

Enter the 17-character VIN into Carchieve. You get the recalls, owner complaints and crash ratings shown here for that exact vehicle, plus full decoded specifications and a guided title and odometer check.

Check a specific 2020 Volkswagen Jetta

This page covers the model. For one exact car, run its 17-character VIN to confirm recalls, decoded specifications and buyer checks.

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Other model years

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