Recall 24V031000: Structure:body:roof And Pillars
Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.
Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Recall summary
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Safety risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Recall remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
What to compare next
After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.
Frequently asked questions
What is recall campaign 24V031000?
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
How do I know if this recall applies to my car?
Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.
Are recall repairs free?
Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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