NHTSA service bulletin

NHTSA Service Bulletin 10170713: 2014, 2015 Toyota Camry

Official manufacturer communication context for 2014, 2015 Toyota Camry, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10170713 summary graphic for 2014, 2015 Toyota Camry
10170713NHTSA document ID
Manufacturer communicationcommunication type
4affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TSB: REVISION NOTICE December 02, 2019 Rev1: ? The bulletin title and Software Update section have been updated. Any previous printed versions of this bulletin should be discarded. Some 2014 model year Corolla vehicles equipped with Entune? Audio (version BU.26.42) or Entune? Premium Audio (version AU.26.61) may exhibit one or more of the following conditions. ? Apps screen displays after reroute (Entune? Premium Audio only) ? Voice command system freezes during phonebook transfer ?Voice command system freezes when radio is in XM mode ? Bluetooth is inoperative while using Apps ? Sent SMS message continually appears on display audio for BlackBerry devices (Q10 and Z10)

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ToyotaPrius C2015Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10170713?

TSB: REVISION NOTICE December 02, 2019 Rev1: ? The bulletin title and Software Update section have been updated. Any previous printed versions of this bulletin should be discarded. Some 2014 model year Corolla vehicles equipped with Entune? Audio (version BU.26.42) or Entune? Premium Audio (version AU.26.61) may exhibit one or more of the following conditions. ? Apps screen displays after reroute (Entune? Premium.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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