NHTSA Service Bulletin 10171450: 2019, 2020 Toyota Avalon
Official manufacturer communication context for 2019, 2020 Toyota Avalon, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
TSB: REVISION NOTICE January 15, 2020 Rev1: ? Applicability has been updated to include 2019 model year RAV4 and RAV4 Hybrid vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0143-18. Service Bulletin No. T-SB-0143-18 is obsolete and any printed versions should be discarded. Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ? Incorrect GPS date and time ? Abnormal Bluetooth operation ? Abnormal Wi-Fi operation ? Microphone remains on screen after voice recognition failure ? Unable to see text with headlights on (text is same color as background)
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10171450?
TSB: REVISION NOTICE January 15, 2020 Rev1: ? Applicability has been updated to include 2019 model year RAV4 and RAV4 Hybrid vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0143-18. Service Bulletin No. T-SB-0143-18 is obsolete and any printed versions should be discarded. Some 2019.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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