NHTSA service bulletin

NHTSA Service Bulletin 10172859: 2018-2020 Toyota Avalon

Official manufacturer communication context for 2018-2020 Toyota Avalon, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10172859 summary graphic for 2018-2020 Toyota Avalon
10172859NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
2source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TSB: Some 2018 ? 2020 model year North American Produced (NAP) Camry, 2018 ? 2019 model year Japan produced Camry, 2018 ? 2020 model year Camry hybrid, 2019 ? 2020 model year Avalon, and 2019 ? 2020 model year Avalon hybrid vehicles may exhibit a condition in which the fuel filler door is difficult to open when the release button is pressed. This may be caused by the fuel filler door spring not having sufficient stroke to push the fuel filler door to the open position. The fuel filler door spring has been updated. Follow the Repair Procedure in this bulletin to address this condition.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ToyotaAvalon2019, 2020Ask for service records and run the exact VIN before purchase.
ToyotaCamry2018-2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10172859?

TSB: Some 2018 ? 2020 model year North American Produced (NAP) Camry, 2018 ? 2019 model year Japan produced Camry, 2018 ? 2020 model year Camry hybrid, 2019 ? 2020 model year Avalon, and 2019 ? 2020 model year Avalon hybrid vehicles may exhibit a condition in which the fuel filler door is difficult to open when the release button is pressed. This may be caused by the fuel filler door spring not having sufficient.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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