NHTSA service bulletin

NHTSA Service Bulletin 10177237: 2019, 2020 Freightliner Sprinter (Vs30)

Official manufacturer communication context for 2019, 2020 Freightliner Sprinter (Vs30), with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10177237 summary graphic for 2019, 2020 Freightliner Sprinter (Vs30)
10177237NHTSA document ID
Manufacturer communicationcommunication type
10affected product rows
10source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Swivel Seat Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in the seat wiring harness could become jammed and damaged in the swivel-seat frame. If electric cables in the wiring harness become jammed and damaged in the swivel-seat frame, the operation of the side airbag within the seat could be adversely affected which could cause the side airbag to deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FreightlinerSprinter (Vs30)2019Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 15002019Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 25002019Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 35002019Ask for service records and run the exact VIN before purchase.
FreightlinerSprinter 45002019Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter (Vs30)2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 15002019, 2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 25002019, 2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 35002019, 2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzSprinter 45002019, 2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10177237?

Swivel Seat Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in the seat wiring harness could become jammed and damaged in the swivel-seat frame. If electric cables in the wiring harness become jammed and damaged in the swivel-seat frame, the.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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