NHTSA service bulletin

NHTSA Service Bulletin 10186563: 2020 Ford Aviator

Official manufacturer communication context for 2020 Ford Aviator, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10186563 summary graphic for 2020 Ford Aviator
10186563NHTSA document ID
Manufacturer communicationcommunication type
23affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordEcosport2020Ask for service records and run the exact VIN before purchase.
FordEdge2020Ask for service records and run the exact VIN before purchase.
FordExpedition2020Ask for service records and run the exact VIN before purchase.
FordF-250 Sd2020Ask for service records and run the exact VIN before purchase.
FordF-350 Sd2020Ask for service records and run the exact VIN before purchase.
FordF-450 Sd2020Ask for service records and run the exact VIN before purchase.
FordF-550 Sd2020Ask for service records and run the exact VIN before purchase.
FordFusion Energi2020Ask for service records and run the exact VIN before purchase.
FordFusion Hybrid2020Ask for service records and run the exact VIN before purchase.
FordRanger2020Ask for service records and run the exact VIN before purchase.
FordTransit2020Ask for service records and run the exact VIN before purchase.
FordTransit Connect2020Ask for service records and run the exact VIN before purchase.
LincolnAviator2020Ask for service records and run the exact VIN before purchase.
LincolnCorsair2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10186563?

Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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