NHTSA service bulletin

NHTSA Service Bulletin 10192514: 1997-2015 Infiniti Ex35

Official manufacturer communication context for 1997-2015 Infiniti Ex35, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10192514 summary graphic for 1997-2015 Infiniti Ex35
10192514NHTSA document ID
Manufacturer communicationcommunication type
21affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
InfinitiEx352008-2013Ask for service records and run the exact VIN before purchase.
InfinitiG201999-2002Ask for service records and run the exact VIN before purchase.
InfinitiG352003-2008Ask for service records and run the exact VIN before purchase.
InfinitiG372008-2013Ask for service records and run the exact VIN before purchase.
InfinitiI301997-2001Ask for service records and run the exact VIN before purchase.
InfinitiI352002-2004Ask for service records and run the exact VIN before purchase.
InfinitiJ301997Ask for service records and run the exact VIN before purchase.
InfinitiJx2013Ask for service records and run the exact VIN before purchase.
InfinitiM2012Ask for service records and run the exact VIN before purchase.
InfinitiM452003, 2004, 2006, 2007, 2008, 2009, 2010Ask for service records and run the exact VIN before purchase.
InfinitiQ402015Ask for service records and run the exact VIN before purchase.
InfinitiQ451997-2006Ask for service records and run the exact VIN before purchase.
InfinitiQ502014, 2015Ask for service records and run the exact VIN before purchase.
InfinitiQ602014, 2015Ask for service records and run the exact VIN before purchase.
InfinitiQ702014, 2015Ask for service records and run the exact VIN before purchase.
InfinitiQx41997-2003Ask for service records and run the exact VIN before purchase.
InfinitiQx502014, 2015Ask for service records and run the exact VIN before purchase.
InfinitiQx562004-2013Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10192514?

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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