What is a Carchieve vehicle history report?

A Carchieve report is a complete safety and records check on any U.S. vehicle. Enter the 17-character VIN and you get the decoded vehicle identity and full specifications, every open safety recall, owner-reported complaints by system, official NHTSA crash-test ratings, and a buyer action plan, in one clean report and a downloadable PDF.

How is Carchieve different from a typical VIN lookup?

Carchieve doesn't just dump raw data. It authenticates the VIN, organizes every federal safety record into a buyer-ready dossier, scores the vehicle, and tells you exactly what to inspect, ask and verify before you pay, the way a careful mechanic would read the car.

How fast will I get my report?

Reports are generated in under a minute. As soon as your VIN is checked against the recall, complaint, ratings and identity databases, your report and PDF are ready to view and download.

Can I buy more than one report?

Yes. A single report is $24.99. If you're comparing several cars, the 3- and 5-report bundles save you money per report and the extra credits stay in your account until you use them.

What information do I need to run a report?

Only the 17-character Vehicle Identification Number (VIN). The VIN is on the lower-left corner of the windshield, the driver-side door jamb, and the vehicle title or registration.

Where does the data come from?

Every report is built from authoritative U.S. vehicle databases, including the National Highway Traffic Safety Administration (NHTSA) recall, complaint and 5-Star safety-rating programs and the federal VIN product information catalog. Carchieve authenticates the VIN check digit so you know the identity is genuine.

Can I share the report with a seller or mechanic?

Yes. Every report includes a professionally formatted PDF you can download, print, or forward to a private seller, dealer, or mechanic to support your buying decision.

NHTSA Service Bulletin 10198135: 2018-2021 Toyota Avalon

Official manufacturer communication context for 2018-2021 Toyota Avalon, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

10198135NHTSA document ID

Over-the-air software updatecommunication type

12affected product rows

100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note

ToyotaAvalon2019, 2020Open Carchieve vehicle page

ToyotaAvalon Hybrid2019, 2020Ask for service records and run the exact VIN before purchase.

ToyotaC-hr2019Open Carchieve vehicle page

ToyotaCamry2018, 2019Open Carchieve vehicle page

ToyotaCamry Hybrid2019Ask for service records and run the exact VIN before purchase.

ToyotaCorolla2020Open Carchieve vehicle page

ToyotaCorolla Hatchback2019Ask for service records and run the exact VIN before purchase.

ToyotaCorolla Hybrid2021Ask for service records and run the exact VIN before purchase.

ToyotaPrius2020Open Carchieve vehicle page

ToyotaRav42019Open Carchieve vehicle page

ToyotaRav4 Hybrid2019Ask for service records and run the exact VIN before purchase.

ToyotaSienna2018-2020Open Carchieve vehicle page

Buyer checklist

Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
Check recall campaign pages for safety actions that may require dealer repair.
Compare this bulletin with common problem pages for the same model and component area.
Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10198135?

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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