NHTSA service bulletin

NHTSA Service Bulletin 10217154: 2015-2022 Mercedes Benz Amg C43

Official manufacturer communication context for 2015-2022 Mercedes Benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10217154 summary graphic for 2015-2022 Mercedes Benz Amg C43
10217154NHTSA document ID
Manufacturer communicationcommunication type
41affected product rows
41source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC 300 4matic2018Ask for service records and run the exact VIN before purchase.
Mercedes BenzRedundant C63 Amg2015Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C432016-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C632015-2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63 S2019-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg C63s2015, 2016, 2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432016-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc632018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63 S2020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63s2018, 2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 250 D2018Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002018-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3502020Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 350 E2018-2020Ask for service records and run the exact VIN before purchase.
Mercedes-benzC2002015Ask for service records and run the exact VIN before purchase.
Mercedes-benzC2202015Ask for service records and run the exact VIN before purchase.
Mercedes-benzC2502015, 2016Ask for service records and run the exact VIN before purchase.
Mercedes-benzC3002015-2017Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10217154?

Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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